Privacy Policy

Last updated: September 10, 2026

Groundwell respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and protect your information when you visit our website, make a purchase, create an account, or communicate with us.

Information We Collect

We may collect personal information such as your name, email address, phone number, billing and shipping address, payment details, account information, order history, and information about how you use our website.

How We Use Your Information

We use your information to:

• Process payments and fulfill orders

• Manage your account and subscriptions

• Arrange shipping and returns

• Provide customer support

• Improve our products and services

• Send marketing communications where permitted

• Prevent fraud and maintain website security

Sharing Your Information

We may share necessary information with Shopify and trusted service providers that help us operate our store, process payments, fulfill orders, provide shipping, analytics, customer support, and marketing services.

We do not disclose your personal information except as necessary to provide our services, comply with legal requirements, or where you have given consent.

Cookies & Marketing

We may use cookies and similar technologies to improve your browsing experience, understand website usage, and provide relevant advertising. You may manage certain privacy and marketing preferences where available.

Data Security

We take reasonable measures to protect your personal information. However, no online transmission or storage method can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or request a copy of your personal information and opt out of certain marketing or targeted advertising activities.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this website with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: kelley@groundwellco.com